Claims Services
When you need to file a claim, there are several ways in which to make your report. Most of our insurance carriers have toll free numbers which can be accessed 24/7. As your insurance agency, it is imperative that we know when and what type of claim you are making. We can assist in many ways to make sure your claim is handled quickly and efficiently.
Emergency Claims: Should you suffer a major claim during weekends or holidays, please call the carrier directly using the toll free number. Please have your policy information available and as much detail about the claim as possible. After notifying the carrier directly, please notify our office for additional assistance and follow up.
Non-Emergency Claims: Please contact our office as soon as possible for assistance with filing your claim at 704-892-9297.
Workers Compensation Claims: Should be called in directly to the carrier via the toll free number found below. In case of death, OSHA should also be contacted immediately. After notifying the carrier directly, please notify our office for additional assistance and follow up.
Automobile Claims: If an emergency, call the carrier directly. The information can be found on your insurance card in your vehicle. Please remember to collect the other party's insurance information, and take photos if possible. Many cell phones today are equipped with cameras.
Our companies are listed below in alphabetical order. Click the carrier name to access their online claims services.
AIU HOLDINGS / AIG
Toll-free claims reporting at 1-888-393-6828
Fax claims reporting at 866-797-1077
Fax claims reporting for Workers' compensation at 866-420-1404
AUTO OWNERS INSURANCE
Claims reporting at (517) 323-1200
After Hours reporting 1-888-ClaimAO (1-888-252-4626)
BERKLEY MID-ATLANTIC GROUP
Toll-free claims reporting at 1-800-283-1153
BERKSHIRE-HATHAWAY
Toll-free claims reporting at 1-866-766-6565 Worker's Compensation Claims
Contact The JJ Wade Agency for all other claims at (704) 892-9297
BITUMINOUS
Toll-free claims reporting at 1-800-642-2507
Local claims reporting at (704) 341-3725
BUILDERS MUTUAL INSURANCE CO.
Toll-free claims reporting at 1-800-809-4861
Local claims reporting at (919) 845-1976
CENTRAL INSURANCE COMPANIES
Toll-free claims reporting at 1-888-263-2924
After hours claims reporting at 1-800-241-2541
Toll-free glass only claims at 1-800-988-9808
CHUBB GROUP
Toll-free claims reporting at 1-800-699-9916 Worker's Compensation Claims
Toll-free fax claims reporting 1-800-884-3946 Worker's Compensation Claims
Toll-free claims reporting at 1-800-252-4670 other than Worker's Compensation
CINCINNATI INSURANCE COMPANIES
Toll-Free claims reporting at 1-877-242-2544
CNA
Toll-free claims reporting at 1-877-CNA-ASAP (1-877-262-2727)
EMPLOYERS MUTUAL (EMC)
Toll-free claims reporting at 1-800-333-3622
Local claims reporting at (704) 548-2836
ENCOMPASS
Toll-free claims reporting at 1-800-588-7400
FIREMAN'S FUND INSURANCE CO
Toll-free claims reporting at 1.888.FIREHAT (1.888.347.3428)
Toll-free fax claims reporting at 1-800-511-3720
Toll-free glass only claims reporting at 1-800-445-4527
FIRST COMP
Toll-free claims reporting at 1-888-500-3344
Toll-free fax claims reporting at 1-866-338-2667
GMAC
Toll-free claims reporting at 1-800-468-3466
GREAT AMERICAN INSURANCE GROUP
Local claims reporting at (513) 369-5000
HANOVER INSURANCE GROUP
Personal Claims: 1-800-628-0250
Business Claims: 1-800-628-0250
HARFORD MUTUAL INSURANCE CO.
Toll-free claims reporting at 1-877-445-5826
THE HARTFORD
Toll-free commercial claims reporting and service at 1-800-327-3636
Toll-free commercial fax reporting 1-800-347-8197
Toll-free personal lines claims reporting at 1-800-243-5860
Personal lines fax reporting at 813-286-8997
KEMPER AUTO AND HOME
Toll-free claims reporting at 1-888-252-2799
KEY RISK MANAGEMENT SERVICES, INC
Toll-free claims reporting at 1-800-366-1511
Fax reporting at 336-605-7500
First report of injury or accident fax reporting at 336-605-7502
MARKEL
Toll-free claims reporting at 1-800-362-7535
Toll-free fax claims reporting at 1-804-747-9367
MAIN STREET AMERICA GROUP/NATIONAL GRANGE
Toll-free claims reporting at 1-877-425-2467
MONTGOMERY INS. CO/ PEERLESS INSURANCE
Toll-free 1-800-522-7152 anytime claim reporting for Peerless
Toll-free 1-800-561-0178 anytime claim reporting for Montgomery
Toll-free 1-877-283-1449 fax anytime Montgomery claims
Toll-free 1800 432-4297 fax for Peerless claims
THE OHIO CASUALTY GROUP
Toll-free claims reporting at 1-800-FON-OHIO (1-800-366-6446)
Toll-free fax claims reporting at 1-866-282-5399
PHILADELPHIA INSURANCE COMPANIES
Toll-free claims reporting at 1-800-765-9749
Toll-free fax claims reporting at 1-800-685-9238
PROGRESSIVE AUTO INSURANCE
Toll-free claims reporting at 1-800-PROGRESSIVE
RIVERPORT INSURANCE
Toll-free claims reporting at 1-888-762-3083
SELECTIVE
Toll-free claims reporting at 1-866-455-9969
Fax claims reporting at 804-422-6135
Toll free claims reporting at 1-800-305-0483 Worker's Compensation
SOUTHERN MUTUAL CHURCH
Toll-free claims reporting at 1-800-922-5332
Fax claims reporting at 1-803-776-4260
STONEWOOD INSURANCE
Toll-free claims reporting at 1-800-780-7454
SYNERGY COMP INSURANCE CO.
Claims reporting at (724) 704-7060
Fax reporting at (724) 704-7061
TRAVELERS
Toll-free personal claims reporting at 1-800-CLAIM33 (1-800-252-4633)
Toll-free commercial claims reporting at 1.800.238.6225
THE ZENITH INSURANCE
Toll-free claims reporting at 1-800-440-5020
ZURICH NORTH AMERICA
Toll-free claims reporting at 1-800-987-3373
Fax claims reporting at 1-877-962-2567